Legal - Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

Last updated: May 29, 2026

1. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, and other contact information you provide when creating an account or contacting us.
  • Usage Data: Information about how you use our products, including features accessed, time spent, and actions taken.
  • Device Information: Device type, operating system, browser type, and unique device identifiers.
  • Log Data: IP address, access times, pages viewed, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our products and services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities to improve user experience
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
  • Legal Requirements: When required by law or to respond to legal process.
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a portable format.
  • Objection: Object to processing of your personal data.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our products.

8. Third-Party Services

Our products may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Base 12 AS

Email: hei@base12.no

Address: Nedre Banegate 41, 4014 Stavanger